Facebook remembers 4 million Oculus VR headsets after giving beehives to thousands of people

On July 27, Facebook-owned virtual reality company Oculus removed the foam covers from its Quest 2 virtual reality headsets after users complained of skin irritation.

According to the U.S. Consumer Product Safety Commission (CPSC), “foam facial interfaces can cause irritation and reactions on facial skin, including rashes, swelling, burning, itching, hives, and bumps.”

The CPSC received approximately 5,716 incident reports, 45 of which required medical attention. They claim that about 4 million units have been withdrawn, along with about 172,600 in Canada.

These issues seem to have been known for months, with an Oculus statement on April 15 explaining that “after conducting a thorough investigation into this issue, we found no pollution or unexpected substances in our process. manufacturing. We identified some trace substances that are normally present in the manufacturing process that could help upset the skin. “

“We have confirmed with expert dermatologists and toxicologists that these levels are considered extremely low.”

Sales of the Quest 2 headphones, which sold out in October 2020, have stopped. As of August 24, all new headphones will come with a new silicone case and Oculus has stated that “we now offer a free silicone case in Quest 2 headphones and Quest 2 package owners adapt ”.


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